Returns & Refunds Policy

We offer a 7-day return policy for all Keychron products to ensure you are completely satisfied with your typing experience. Please ensure items are in their original packaging and condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 7 days of delivery with your order number and a brief explanation for the return.

• 2.
  Receive Authorization

  Once approved, our team will provide a Return Merchandise Authorization (RMA) and the specific return shipping address.

• 3.
  Pack and Ship

  Securely package the keyboard in its original box with all accessories and ship it back using a trackable courier service.

• 4.
  Inspection and Refund

  After our technicians inspect the device for damages, your refund will be processed to the original payment method within 5-7 business days.